Commercial Service Technician

US-CA-SANTA ROSA
Requisition #
19283
Category
Commercial Power Generation

Overview

Peterson Power Systems has an immediate opening for a Service Technician working out of our Santa Rosa branch. Reporting to the Commercial Engine Service Manager and working under occasional supervision, performs service and installation activities primarily in the field for power generation systems customers.

Responsibilities

The main duties and responsibilities include the following:

  • Perform the following service operations with occasional supervision:
    • Pre-delivery setup, installation, and start-up on all makes and models of Caterpillar generator engines, generators, and related products.
    • Level 1 and Level 2 generator system service.
    • Repair, replace or rebuild engines and related systems and components.
  • Write service reports that accurately document activities.
  • Prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner to enable other employees to do their job in a timely manner.
  • Solicit information regarding opportunities for generator system sales and service and pass information to generator systems sales staff and engines PSSR in a timely manner.
  • Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
  • Perform assigned tasks in a timely, accurate, and efficient manner.
  • Follow manufacture and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
  • Maintain a safe working environment and observe all safety procedures, laws, policies, and rules. Communicate with internal and external customers in a manner that promotes a positive relationship. Work overtime as needed within labor law guidelines.
  • Travel is needed to meet customer service requirements including overnight stays.
  • Be on call to respond to customer service needs during the evenings, weekends, and holidays.
  • Other duties may be assigned by the supervisor.

 

Qualifications

  • Associate’s degree in a related field and four (4) years power generation service experience or equivalent combination of education and experience required.
  • Must have a valid CA driver’s license and/or the ability to obtain one.
  • Must be able to follow logical troubleshooting procedures.
  • Must have excellent verbal and written communication skills.
  • Maintain a professional appearance.
  • Must be a member of Local 3 or willing to become one.

As an EOE/AA employer, Peterson will not discriminate in its employment practices due to an applicant's race, color, religion, sex, natural origin and veteran or disability status.
 

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