Bilingual Inside Sales Representative

US-CA-SAN MARTIN
Requisition #
19879
Category
Sales

Overview

Customer First | Integrity | Excellence | Teamwork | Fun!

 

 

About Us:

At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

 

We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

 

Why Peterson?

We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

 

Peterson has an immediate need for an experienced Bilingual Inside Sales Representative (ISR) at our San Martin, CA location.  The person in the Bilingual Inside Sales Representative position is responsible for providing sales coverage and support to Peterson’s retail customers. Contact will be made through both direct and indirect channels. The ISR will be assigned their own customer list for which they will be responsible for sales coverage. The ISR will generate machine and product support sales (parts and service sales), as well as, produce rental leads for our rental group. Additionally, the ISR is to work with the sales team (management and sales reps) to grow existing customer accounts, facilitate lead generation, and qualify leads generated through telemarketing and other indirect channels.

 

Responsibilities

  • Makes 80 out bound phone contacts per week.
  • Responds to the needs of walk-in customers.
  • Contacts prospective customers to determine customer needs, present product information, and explain available services. Provides information brochures and other literature to inform customers and influence buying decisions.
  • Follows up on telemarketing leads.
  • Evaluates leads, effectively and efficiently, and determines whether to respond or pass the lead to sales resources management for assignment.
  • Stay current on Cat and competitive products in order to offer the best solutions based on customer interests and concerns.
  • Presents equipment and finance options and solutions, as needed.
  • Quotes and closes machine sales and product support transactions.
  • Completes all required sales documentation including finance contracts.
  • Follows all sales processes and procedures.
  • Partners with management to ensure marketing campaigns are directed to the right opportunities for retail customers.
  • Assists with customer surveys as needed.
  • Works safely at all times, adheres to all applicable safety policies and complies with all company policies, procedures and standards.
  • Works within and promotes corporate vision, mission, and values of the organization.

Qualifications

A minimum of a High School diploma and at least five (5) years industry experience or equivalent combination of education and experience. Fluency in Spanish, including interpretation and transcription, is required.

 

We are an equal opportunity employer dedicated to workforce diversity and a drug free workplace.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law.  A drug screen and background check is required.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed