Rental Coordinator

Job Locations US-CA-SAN MARTIN
Requisition #
20018
Category
Customer Service/Support

Overview

Customer First | Integrity | Excellence | Teamwork | Fun!

 

About Us:

At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

 

We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

 

Why Peterson?

We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

 

Peterson has an immediate need for an experienced Rental Coordinator at our San Martin Idealease location.  The person in the position performs a wide variety of lease & rental sales and marketing duties requiring knowledge of all Navistar products and services for which Peterson is a dealer. Maintains close liaison and frequent communications with customers and works to develop new business. Coordinates and cooperates with several departments to accomplish job

Responsibilities

Calls on new and existing rental and lease prospects
Creates rental contracts and inspects equipment for damage once returned.
Creates and delivers Full Service Lease quotes to small fleet prospect of one to two units.
Maintains a customer and prospect sales database using Saleslink and the Idealease portal.
Calls customers to obtain and give information and help to resolve questions where knowledgeable; schedules and arranges for Contract Service appointments.
Coordinates the Contract Schedule Service activities; informing the service technician the location and type of work to be performed and dispatches technician to jobsite. Establishes and maintains electronic and hard copy files and filing systems; sets up and maintains reports, records and schedules as needed and uses computer to generate reports as directed.
Provides other clerical and administrative support to as may be needed, types letters, job quotes, purchase orders and other related documents; makes appointments, maintains schedules and appointment tickler files; makes copies and uses FAX, mail system, or otherwise distributes work related materials both inside and outside of company.
Maintains vehicle files, insurance, customer files; updating and organizing records as needed.
Contact customers to obtain purchase orders and collect mileage for rental and lease contract billing.
Creates, sorts, mail and scan invoices to customers. Invoice citations that occur during the rental agreement.

Qualifications

 

 

High school diploma or general education degree (GED); or and at least one additional year of related training in administrative and customer service work; or equivalent combination of education and experience.

 

We are an equal opportunity employer dedicated to workforce diversity and a drug free workplace.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law.  A drug screen and background check is required.

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