Commodities Representative

Job Locations US-OR-PORTLAND
Requisition #
20033
Category
Customer Service/Support

Overview

Customer First | Integrity | Excellence | Teamwork | Fun!

 

 

About Us:

At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

 

We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

 

Why Peterson?

We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

 

Peterson has an immediate need for a Commodities Representative at our Portland, OR location.  This position provides support to the Product Support Sales Representative (PSSR) role by delivering parts and commodities to local customer base, builds strong customer relationships, partners with customers to successfully manage their parts inventory stock, and increase overall parts commodity sales throughout the territory. The Commodities Representative position is intended to be a training position for a PSSR and/or Inside Sales Representative (ISR).

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned.
 Grow CAT/and non-CAT commodities sales.
 Complete customer delivery/sales calls, scheduled and non-scheduled on a daily, weekly, biweekly and monthly basis.
 Develop customer delivery schedules as business needs dictate.
 Inform Customers regarding Caterpillar commodity products such as: Hardware, Shop Supply, Filters, Ground Engaging Tools (GET), Batteries, Hoses, Fittings, etc.
 Work closely with local PSSR on a daily basis to support parts delivery and customer support as needed.
 Communicate all potential sales leads to PSSR and PSSM.

 Works collaboratively in a team environment with a spirit of cooperation.
 Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.

Qualifications

Associate Degree in a related field; and two (2) years customer service role experience in the heavy equipment service business; or an equivalent combination of education and experience is
preferred.

 

Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data. 

 

Ability to use basic Microsoft Office programs and to learn specific computer applications as needed.

 

Possess and maintain a valid driver’s license and clean driving record. Class B CDL preferred.

 

We are an equal opportunity employer dedicated to workforce diversity and a drug free workplace.  All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, age, sex, sexual orientation, gender identity, disability, protected veteran status or any other status protected by law.  A drug screen and background check is required.

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