Customer First | Integrity | Excellence | Teamwork | Fun!
Peterson Machinery has an immediate need for an experienced Product Support Manager at The Dalles, OR location.
At Peterson our Vision is to be our customers’ first choice. We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination. Our 80 year history is a reflection of our collective efforts and focus.
We provide a family oriented environment that promotes safety, personal growth and professional achievement. Critical to our continued success is hiring and developing exceptional employees. We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision. We have high standards for our employees, with good reason. They represent Peterson, our family, our brand, and our values to customers and our team members.
We have high expectations and so do you. You are exceptionally motivated, have outstanding skills, and are looking for more than just a job. We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees. If you want to work side-by-side with others who are passionate about customer service, consider joining our team. You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.
Reporting to the Regional General Manager in designated region, primary job function is to oversee all branch operations at the store location. Develop and maintain positive relationships with current customer base, consistently exceeding all customers’ expectations. Understand the customer and their specific business needs.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ensure all staff understands and lives Peterson’s Core Values and attends courses such as Brand Ambassador that teach and encourage these values. Demonstrate Peterson’s Core Values to your staff. Is also responsible for analyzing Employee Opinion Survey (EOS) results, providing feedback to direct reports and/or workgroups and creating action plans.
EDUCATION and/or EXPERIENCE
Associate’s degree (A.A.) in Diesel Technology or related field from a College or University; and five (5) to ten (10) years’ Supervisor/Management experience in the heavy equipment industry, or closely related field; or equivalent combination of education and experience.
Peterson Machinery Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.