Customer First | Integrity | Excellence | Teamwork | Fun!
Peterson Tractor has an immediate need for an experienced Field Service Supervisor at our Santa Rosa, CA location.
At Peterson our Vision is to be our customers’ first choice. We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination. Our 80 year history is a reflection of our collective efforts and focus.
We provide a family oriented environment that promotes safety, personal growth and professional achievement. Critical to our continued success is hiring and developing exceptional employees. We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision. We have high standards for our employees, with good reason. They represent Peterson, our family, our brand, and our values to customers and our team members.
We have high expectations and so do you. You are exceptionally motivated, have outstanding skills, and are looking for more than just a job. We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees. If you want to work side-by-side with others who are passionate about customer service, consider joining our team. You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.
The person in the position directs the activities of employees engaged in service repair work, including but not limited to training and supervising, maintaining a positive work environment, ensuring compliance with safety standards and established policies and procedures. Supervisor is the primary contact for our customers providing a thorough explanation of our equipment, its capabilities, service repair work; responding to all questions in a timely and knowledgeable manner.
Manager is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure all staff understands and lives Peterson’s Core Values and attends courses such as Brand Ambassador that teach and encourage these values.
Associate's degree (A. A.) or equivalent from two-year college or technical school; and two to four years related experience and/or training; or equivalent combination of education and experience. Experience in heavy equipment or Power Generation industry preferred.
Peterson Tractor Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.