• Parts Specialist

    Job Locations US-OR-HILLSBORO
    Requisition #
    20309
    Category
    Customer Service/Support
  • Overview

    petersoncat_logo

     

    Customer First | Integrity | Excellence | Teamwork | Fun!

     

    Peterson Holding has an immediate need for a Parts Specialist at our Hillsboro, OR location.  

     

    About Us:

    At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

     

    We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

     

    Why Peterson?

    We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.

     

    Responsibilities

    Under the daily supervision of the GM Parts and Product Support Sales, the quoting and ordering of product are key responsibilities. Develop new contracts, including but not limited to, terms and conditions, pricing, stocking agreements, etc. 

     

    • Working closely with service and sales department, responsible for the sourcing of “O” parts and systems that are developed by the Product Support Representatives (PSSRs), Inside Sales Representative (ISR) and the shop.
    • Utilize a brief RFQ process to determine best available pricing and value; summarize for ISR and PSSRs quoting to external customers.
    • Quote and subsequently complete Requests and Purchase Orders to purchase products for Resale utilizing Purchasing system.
    • Review “O” parts inventory stocking levels to maintain a good percent of fill at Peterson’s high use locations.
    • Develop and manage supplier relationships and assist with supplier development where necessary to insure competitive pricing and competent parts sourcing.
    • Review “O” parts inventory items to determine which should be returned to suppliers due to inactive status.
    • Travel to supplier business locations and other Peterson locations.
    • Regular attendance and timeliness is an essential function of the job.
    • Works collaboratively in a team environment with a spirit of cooperation.
    • Respectfully takes direction from supervisor/ manager.
    • Provide spend analysis and recommendations for improved processes and sourcing for future buys.
    • Develop cost savings recording process and other reporting systems for internal customers and stake holders.
    • Pre-qualify suppliers, set up suppliers in various systems.

     

    Qualifications

     

    EDUCATION and/or EXPERIENCE

    High school diploma or General Education Degree (GED); and three years of working in an industrial/commercial parts environment, or the equivalent combination of education and experience. Experience with parts ordering and working with suppliers highly preferred.

    • Must be able to develop and maintain highly effective working relationships with a wide variety of management and staff at all levels of the organization.
    • Ability to change priorities and remain productive in a fast-paced work environment.
    • Ability to perform duties with a sense of urgency.
    • Possess a high level of organizational skills and ability to perform multiple tasks at a time.
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
    • Ability to write routine reports and correspondence. 
    • Ability to speak effectively before groups of customers, vendors and employees of organization.
    • Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. 
    • Ability to calculate figures and amounts such as discounts, interest, and percentages.
    • Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, download forms, and preserve/backup important data. 
    • Has an understanding and capabilities in using applicable programs and knowledge of networks.  

     

    Proven high level of proficiency in MS Excel and Word as well as standard programs such as MS Windows, email and electronic document printing, saving, filing and retrieval

     

    Peterson Holding Co. is committed to equal employment opportunity and affirmative action.  Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

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