• Inside Sales Representative

    Job Locations US-OR-HILLSBORO
    Requisition #
    20384
    Category
    Sales
  • Overview

    petersoncat_logo

     

    Customer First | Integrity | Excellence | Teamwork | Fun! 

     

    Peterson Machinery has an immediate need for an experienced Inside Sales Representative at our Hillsboro, OR location.

     

    About Us:

    At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.

     

    We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.

     

    Why Peterson?

    We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary. 

     

     

    Responsibilities

    The person in the position is responsible for providing sales coverage and support to Peterson’s retail customers. Contact will be made through both direct and indirect channels. The person will be assigned their own customer list for which they will be responsible for sales coverage and be responsible for generating product support sales (parts and service sales), as well as, produce rental leads for our rental group. Additionally, the person in the position is to work with the sales team (management and sales reps) to grow existing customer accounts, facilitate lead generation, and qualify leads generated through telemarketing and other indirect channels.

    • Makes 80 out bound phone contacts per week
    • Responds to the needs of walk-in customers
    • Accountable for Customer Relationship Management (“CRM”) input with retail customers within assigned territory
    • Conducts proactive account management on assigned accounts by completing the customer profile function in Sales Link
    • Uses Sales Link to document customer information, leads, activities and sales transactions
    • Partners with Marketing, Product Support Sales Representative, Rental Field Representative, Sales Representatives and the Sitech representative to identify interested and qualified customers
    • Contacts prospective customers to determine customer needs, present product information, and explain available services. Provides information brochures and other literature to inform customers and influence buying decisions
    • Follows up on telemarketing leads
    • Evaluates leads, effectively and efficiently, and determines whether to respond or pass the lead to sales resources management for assignment
    • Stay current on Cat and competitive products in order to offer the best solutions based on customer interests and concerns
    • Presents equipment and finance options and solutions, as needed
    • Quotes and closes product support transactions
    • Completes all required sales documentation including finance contracts
    • Follows all sales processes and procedures
    • Partners with management to ensure marketing campaigns are directed to the right opportunities for retail customers
    • Assists with customer surveys as needed

    Qualifications

    A minimum of a High School diploma and at least five (5) years industry experience or equivalent combination of education and experience.  

    • Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure.
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

    • To perform this job successfully, an individual should have knowledge of Microsoft Office, and basic computer systems such as the internet and email. Prior experience with Cat computer programs is a benefit but no required.

     

    Peterson Machinery Company is committed to equal employment opportunity and affirmative action.  Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

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