• Inside Sales Representative

    Job Locations US-OR-EUGENE
    Requisition #
  • Overview



    Customer First | Integrity | Excellence | Teamwork | Fun!


    Peterson Trucks has an immediate need for an experienced Inside Sales Representative (ISR) at our Portland, OR and our Eugene, OR location. 


    About Us:

    At Peterson our Vision is to be our customers’ first choice.   We put our customers first and continually strengthen our partnerships through our employee’s hard work, ingenuity and determination.  Our 80 year history is a reflection of our collective efforts and focus.


    We provide a family oriented environment that promotes safety, personal growth and professional achievement.   Critical to our continued success is hiring and developing exceptional employees.  We are deeply committed to providing an environment necessary to attract and retain engaged employees who will relentlessly strive to reach Peterson’s strategic goals and vision.  We have high standards for our employees, with good reason.  They represent Peterson, our family, our brand, and our values to customers and our team members.


    Why Peterson?

    We have high expectations and so do you.  You are exceptionally motivated, have outstanding skills, and are looking for more than just a job.  We offer competitive wages, generous benefits, and promotional opportunities at a family owned and operated business that really cares about employees.  If you want to work side-by-side with others who are passionate about customer service, consider joining our team.  You can help us write more chapters in our success story as we move towards celebrating our 100 year anniversary.




    The person in the position answers telephone calls from prospective customers and makes outgoing telephone calls from a customer list. The ISR will also generate invoices for all sales and will promote all Peterson services to new and exisiting customers.  

    • Selling to customers by answering in-bound calls and placing calls to customers from a customer list
    • Up-sell and promote all products and services offered by Peterson to customers
    • Inform customers of specials and promotions offered by ALL departments and divisions of Peterson
    • Contacting customers on the telephone from a customer list on a planned basis to maintain customer contact and create awareness of new products, services and other Peterson solutions
    • Understand customer's current business situation and truck population by asking questions of customers and updating CRM database
    • Maintaining accurate customer equipment information regarding services needed by updating database and Navistar system
    • Generate invoices and coordinate deliveries to customers


    • Fill in on the Parts Counter on an as needed basis
    • Works collaboratively in a team environment with a spirit of corporation
    • Displays excellent communication skills including presentation, persuasion and negotiation skills required in working with customers and coworkers and including the ability to communicate effectively and remain calm under pressure


    High school diploma or general education degree (GED); 1-3 years related experience and/or training; or equivalent combination of education and experience.  Must have a good working knowledge of all –make truck parts and a customer service background in a service related industry.

    •  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
    • Ability to write routine reports and correspondence.
    • Ability to speak effectively before groups of customers or employees of organization.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
    • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Has advanced basic computer job skills including logging on to systems, ability to communicate by email, ability to compose documents, enter database information, create presentations, download forms, and preserve/backup important data.

    Peterson Trucks is committed to equal employment opportunity and affirmative action.  Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.


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